Ticket #70323

RepairShopr ticket status update requested: Customer Reply

Customer Approved Repair Through Portal
Approved option:
Recommended
Approved price:
$1,099.80
Customer-facing summary:
This repair option is going to be what we would recommend to give you the best system possible without having to go an upgrade the entire things or take out a small loan to get it done. We can order a new Z490 motherboard to replace your current liquid damaged board, as well as replace your RTX 3060ti with one of our refurbished RTX 3080's. We would then replace your current power supply that is 700W with a new 850W PSU to meet the minimum PSU needs to support your Core i9 and the RTX 3080. We will also upgrade the Windows OS from 10 to 11 as well with this repair option and all other repair options as well listed below. The motherboard would take  3 to 5 business days to arrive, and then repairs are completed typically within 1 to 2 business days of part arrival.
Approval timestamp:
November 3, 2026 at 11:40 AM EST
Next recommended RepairShopr status:
Customer Reply

RepairShopr ticket status update requested: Quote Ready

Repair Options Published to Customer Portal
1. Recommended — $1,099.80
2. Minimum — $844.85
3. None — $0.00
Customer notified:
No

Published to the customer portal.
Repair Portal Update Published
Customer-facing status:
Checked In
Customer-facing diagnostic summary:
Hello Ian, this is Anthony from The Computer Warriors. I have completed my tests on your gaming desktop and have some options for repair for you as well as replacement options as well. During our testing we found that your RTX 3060ti 12GB model is dead from the liquid spill. We also found that your motherboard has liquid damage along the top and running down onto the CPU's VRM circuit, which is a main power circuit for the CPU itself and other parts on the board. While the motherboard is working, we would not trust it long term and would recommend replacing the motherboard. Your 32GB kit of RAM tested all good and passed Memtest and our visual inspection. Your current 1TB WD SSD passes all tests, but is getting close to full with about 73% space used. When these drives start to get over 75% used, they will start to not be able to complete wear leveling as efficient and can cause early drive failure. So just keep an eye on your free space and try to keep it at 75% or more if possible. We also noted the system is still on windows 10, which I know we discussed at check-in and we can get this unit upgraded to Windows 11 as well.
Customer-facing recommendation:
(none)
TechSuite report detected:
No
Diagnostic report visible to customer:
No
Customer notified:
No

Repair Options Published to Customer Portal
1. Recommended — $1,099.80
2. Minimum — $844.85
3. None — $0.00
Customer notified:
No

Saved to the customer portal (not published — RepairShopr not notified).
Repair Portal Update Published
Customer-facing status:
Checked In
Customer-facing diagnostic summary:
Hello Ian, this is Anthony from The Computer Warriors. I have completed my tests on your gaming desktop and have some options for repair for you as well as replacement options as well. During our testing we found that your RTX 3060ti 12GB model is dead from the liquid spill. We also found that your motherboard has liquid damage along the top and running down onto the CPU's VRM circuit, which is a main power circuit for the CPU itself and other parts on the board. While the motherboard is working, we would not trust it long term and would recommend replacing the motherboard. Your 32GB kit of RAM tested all good and passed Memtest and our visual inspection. Your current 1TB WD SSD passes all tests, but is getting close to full with about 73% space used. When these drives start to get over 75% used, they will start to not be able to complete wear leveling as efficient and can cause early drive failure. So just keep an eye on your free space and try to keep it at 75% or more if possible. We also noted the system is still on windows 10, which I know we discussed at check-in and we can get this unit upgraded to Windows 11 as well.
Customer-facing recommendation:
(none)
TechSuite report detected:
No
Diagnostic report visible to customer:
No
Customer notified:
No

Repair Options Published to Customer Portal
1. Recommended — $1,099.80
2. Minimum — $844.85
3. None — $0.00
Customer notified:
No

Saved to the customer portal (not published — RepairShopr not notified).
Repair Portal Update Published
Customer-facing status:
Checked In
Customer-facing diagnostic summary:
Hello Ian, this is Anthony from The Computer Warriors. I have completed my tests on your gaming desktop and have some options for repair for you as well as replacement options as well. During our testing we found that your RTX 3060ti 12GB model is dead from the liquid spill. We also found that your motherboard has liquid damage along the top and running down onto the CPU's VRM circuit, which is a main power circuit for the CPU itself and other parts on the board. While the motherboard is working, we would not trust it long term and would recommend replacing the motherboard. Your 32GB kit of RAM tested all good and passed Memtest and our visual inspection. Your current 1TB WD SSD passes all tests, but is getting close to full with about 73% space used. When these drives start to get over 75% used, they will start to not be able to complete wear leveling as efficient and can cause early drive failure. So just keep an eye on your free space and try to keep it at 75% or more if possible. We also noted the system is still on windows 10, which I know we discussed at check-in and we can get this unit upgraded to Windows 11 as well.
Customer-facing recommendation:
(none)
TechSuite report detected:
No
Diagnostic report visible to customer:
No
Customer notified:
No

Repair Options Published to Customer Portal
1. Recommended — $1,099.80
2. Minimum — $844.85
Customer notified:
No

Saved to the customer portal (not published — RepairShopr not notified).
Repair Portal Update Published
Customer-facing status:
Checked In
Customer-facing diagnostic summary:
Hello Ian, this is Anthony from The Computer Warriors. I have completed my tests on your gaming desktop and have some options for repair for you as well as replacement options as well. During our testing we found that your RTX 3060ti 12GB model is dead from the liquid spill. We also found that your motherboard has liquid damage along the top and running down onto the CPU's VRM circuit, which is a main power circuit for the CPU itself and other parts on the board. While the motherboard is working, we would not trust it long term and would recommend replacing the motherboard. Your 32GB kit of RAM tested all good and passed Memtest and our visual inspection. Your current 1TB WD SSD passes all tests, but is getting close to full with about 73% space used. When these drives start to get over 75% used, they will start to not be able to complete wear leveling as efficient and can cause early drive failure. So just keep an eye on your free space and try to keep it at 75% or more if possible. We also noted the system is still on windows 10, which I know we discussed at check-in and we can get this unit upgraded to Windows 11 as well.
Customer-facing recommendation:
(none)
TechSuite report detected:
No
Diagnostic report visible to customer:
No
Customer notified:
No

Repair Status Portal created.
Customer Repair Status URL:
https://status.thecomputerwarriors.com/repair/70323
This page will be used for computer repair status updates, diagnostic summaries, repair recommendations, and customer approval tracking.