Ticket #68404
David Carter · Custom Gaming PC
Update customer portal
Changes here are what the customer sees. Nothing publishes until you press the button at the bottom.
Prefilled from the ticket subject — clean it up to what the customer should see.
Repair options (the quote)
Every ticket starts with a Recommended and a Required option. Set the type, name it, describe it, and price it.
$
$
$
Why we're recommending these
Pick the education the customer sees in the “Why we're recommending these” dropdown. Choose any number, or add a custom one.
The customer has already made a selection.
Ticket
- RepairShopr ID
- 112779823
- Customer
- David Carter
- Phone
- +1 (910) 555-0256
- Primary issue
- Custom Gaming PC
- RepairShopr status
- Resolved
- TechSuite report
- Detected
- Approval
- Approved
Customer portal link
https://cw-repair-portal.vercel.app/repair/68404
RepairShopr sync log
Mock notes that would post to the RepairShopr ticket.
- approval
Customer Approved Repair Through Portal Approved option: Full Repair (Recommended) Approved price: $249.99 Next recommended RepairShopr status: Customer Approved
- portal created
Repair Status Portal created. Customer Repair Status URL: https://cw-repair-portal.vercel.app/repair/68404 This page will be used for computer repair status updates, diagnostic summaries, repair recommendations, and customer approval tracking.