Computer Warriors
Tickets/#68402

Ticket #68402

Amanda Lee · Lenovo ThinkPad

Update customer portal

Changes here are what the customer sees. Nothing publishes until you press the button at the bottom.

Prefilled from the ticket subject — clean it up to what the customer should see.

Repair options (the quote)

Every ticket starts with a Recommended and a Required option. Set the type, name it, describe it, and price it.

$
$
$
Why we're recommending these

Pick the education the customer sees in the “Why we're recommending these” dropdown. Choose any number, or add a custom one.

Ticket

RepairShopr ID
112779821
Customer
Amanda Lee
Phone
+1 (910) 555-0193
Primary issue
Lenovo ThinkPad
RepairShopr status
Awaiting Customer
TechSuite report
Detected
Approval
Not Approved

Customer portal link

https://cw-repair-portal.vercel.app/repair/68402

Open customer page →

RepairShopr sync log

Mock notes that would post to the RepairShopr ticket.

  1. portal created
    Repair Status Portal created.
    Customer Repair Status URL:
    https://cw-repair-portal.vercel.app/repair/68402
    This page will be used for computer repair status updates, diagnostic summaries, repair recommendations, and customer approval tracking.